Escalation Executive

Job description

Looking for a candidate with experience in EMT, managing escalations through channels like CoE, MD, and social media. Must handle confidential queries, manage end-to-end processes, and efficiently respond via email, voice, and SMS.

Role: Customer Service

Industry Type: Consumer Electronics & Appliances

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education:

UG: Any Graduate

Key Skills:

Escalations