Team Lead - Escalation

Job description

The Escalation TL will oversee the resolution of customer escalations received through different channels. This role requires a strong leader with excellent problem-solving skills, also an ability to manage cross-functional teams and complex issues.

Role: Head - Customer Success

Industry Type: Consumer Electronics & Appliances

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate